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"Our model of legal support makes us stand out from the rest - we care about our clients’ situations and will help them as much as we can, through our free or affordable services."
Our Services
"One of the greatest challenges to accessing specialist legal advice is that people don’t always recognise that their problem has a legal resolution. Providing people with specialist legal advice quickly so that we can support them to resolve their problem remains a priority for us."

Welfare Benefits

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Need advice about your entitlements? Our skilled, fully trained, Welfare Benefits caseworkers understand that welfare benefits related issues are often complex and confusing. We want to make sure everyone has access to the support they're entitled to, when they need it. That’s why we offer specialist information, advice, and guidance on many aspects of Welfare Benefits law.


Our free Welfare Benefits Advice Line can provide you with 1-2-1 advice every Tuesday between 10am and 12pm.

To speak to a specialist, please call 0191 230 47 77, selecting option 1 for advice lines, then option 2 for Welfare Benefits.*


Our Welfare Benefits Team recognises that the benefits system can be difficult to navigate and that it is imperative that those entitled to benefits receive their full lawful allowance. 

To help ensure this the team provides free legal advice, support, and representation (capacity dependent) in the following areas:

  • Employment Support Allowance
  • Income Support
  • Personal Independence Payments
  • Tax Credits
  • Universal Credit

Our advisors can help you to fill in forms, prepare appeals, carry out benefits calculations and more. 

This support is available to anybody in the North East.


Thank you so much for your prompt reply about my enquiry…Thank you for giving me light and guidance how to start and I'm confident that I could start immediately.

“…would like to highlight the consistently excellent service we received from Newcastle Law Centre… (Advisor) was able to provide comprehensive, timely individually tailored advice which was incredibly helpful. We can’t thank NE Law Centre…enough and wouldn’t hesitate to recommend this much-needed service.”


  • Appeals at the Upper Tribunal
  • Benefit fraud
  • Industrial injury disablement benefits


Projects that may be able to offer support in additional or alternative areas are highlighted here.
Please follow the link(s) below to find out more:


*Please note that our advice lines do get busy and are subject to capacity

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